Express Swaps. Two-Way Shipping Covered.
SKYROVER CARE for X1 Series
Verify Your Device
1. Eligibility: Care is only for a new device at first activation. You must purchase Care within 48 hours after that activation (we verify using your SN's activation time on record).
2. The Serial Number (S/N) can usually be found on the sticker inside the battery compartment oron the barcode sticker of the packaging box.
Low-Cost Replacements. Clear Protection.
Accidents happen, but they should not end your flight journey. With SKYROVER Care, eligible accidental damage can be handled through a low-cost replacement service. Simply pay the applicable replacement fee, and your unit will be replaced with a brand-new or strictly tested device that meets new-product performance and reliability standards.Replacement service fee: X1 $129 / X1 Combo $149.
Send it in, get back in the air faster. For approved replacement cases, SKYROVER covers two-way shipping, including pickup of your damaged device and delivery of the replacement unit. The replacement service fee still applies.
Official Warranty. Guaranteed Quality.
Keep your drone performing at its peak. During the SKYROVER Care service period, the main components of your device remain fully protected under our official warranty, bringing you longer-lasting peace of mind and absolute flight security.
Priority Support. Exclusive Service.
Bypass the wait and get straight to the solution. SKYROVER Care members unlock exclusive access to priority support channels. Whether via online chat or our dedicated hotline, our product experts are always ready to provide fast, one-on-one assistance.
FAQ
What is SKYROVER Care?
SKYROVER Care is a comprehensive protection plan designed specifically for SKYROVER drones. It offers low-cost replacement services for accidental damage—including collisions, drop damage, and water damage—alongside exclusive VIP benefits. Fly with absolute peace of mind and create without limits.
How do I activate SKYROVER Care?
No extra steps are required.
• If purchased with a new drone: The service will be automatically bound to your device and activated upon shipment.
• If purchased separately: The service will be instantly bound to the exact Device Serial Number (SN) you provided at checkout.
Where can I check my purchased service details?
Upon successfully purchasing SKYROVER Care, your official Service Agreement will be sent directly to your email. Please refer to this agreement for detailed information regarding your coverage, benefits, and effective dates.
How can I check my remaining replacements and service status?
You can easily check your service usage by contacting our Priority Customer Support team through:
• Email: after-sales@skyroverdrone.com
• Live Chat: Available on our official website
What components are covered under SKYROVER Care?
[ Replacement Coverage ]
For the S1/X1 Series, the following components are eligible for replacement:
• Aircraft Body × 1
• Gimbal Camera × 1
• Propellers × 2 pairs
• Battery × 1
• Remote Controller × 1
[ Official Warranty Coverage ]
During the service period, the following main components continue to be covered under the official warranty:
• Gimbal camera assembly
• Flight control system
• Motors
• Main board
[ Not Covered ]
SKYROVER Care does not cover:
• Flyaways or lost aircraft
• Normal wear, tear, and aging
• Intentional damage
• Unauthorized disassembly or modification
• Lost accessories (items not listed in the coverage scope)
Are the replacement products brand new?
Your replacement unit will be brand-new or strictly tested to be equivalent to a brand-new product in both performance and reliability.
Can SKYROVER Care be transferred?
No, the service is non-transferable.
[ Binding Rules ]
• SKYROVER Care is strictly bound to a specific Device Serial Number (SN).
• Once activated, it cannot be transferred to a different device.
• The service agreement cannot be transferred to another user.
What is the replacement fee for SKYROVER Care?
For approved accidental damage replacement requests, a replacement service fee is required.
• X1 replacement fee: $129
• X1 Combo replacement fee: $149
Two-way shipping is covered by SKYROVER for approved replacement cases.
What you pay when using replacement service？
SKYROVER Care includes the right to request up to 2 eligible replacements during the service period. Each approved replacement requires a replacement service fee.
X1: $129 per replacement
X1 Combo: $149 per replacement
Two-way shipping: Covered by SKYROVER
R
I am lucky to say that I have not needed to use it! I hope I don't. It is a reassurance that I have it.
H
No claim needed so far but loving my drone 😁
S
I accidentally dropped my X1 and it was acting up afterwards. Skyrover Care completely replaced it. The Xtra Care package is definitely worth it if you plan to fly a lot or are a clumsy knucklehead like me :) !
g
have't used it yet, it's good to have insurance
W
This thing is great! Loving it so far, and have not crashed it yet 😱
C
Amazing, fun and I hope you develop more models
T
Excellent service through the chat. They figured out exactly what I needed and sent me a replacement gimbal cover.
A
AAAAAA
W
The drone is great. Very easy to fly and takes great videos. The only concern i have is the FCC ban.
E
Very easy to use awesome camera and videos
R
The SKYROVER X1 is my first drone and have been very impressed with its ease of using it. I wanted one with obstacle avoidance since I am a beginner without paying a higher price. I can’t wait to learn more about its features.
C
I absolutely love this drone! Easy to setup and use. The controls are very good as well. Every bit as good as the DJI counterpart and less expensive.
R
The X1 has been a great drone to fly!
R
It’s awesome and it was easy to set up
A
Great drone!
A
So far so good!!
K
So far everything is working great. Hopefully I won’t need replacement care but nice to know you’re covered!
Q
Delivery was efficient. Open box nothing was broken. Everything I ordered was there. Easy instructions to follow and up in the air when in a hour after batteries charged. I never flown or played games on tv. So easy to operate not a pro yetbut working on it. Love the feeling and the pictures I’m taking.
A
This drone is more than I could ask for, for the priceI paid. It has boosted my skill level so much. I'm glad I went with the Skyrover vs Potensic, which I started with.
B
Great company and product
N
Love this Drone best drone on the market for the price and features
F
Have over 3000 hours in the air, and have never used any Care product yet... Always buy it though. Glad I did on this one, because some programing issues make it more susceptible for use.
